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Accessibility

Accessibility Statement

North State Financial, Inc. is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

Our Commitment

North State Financial, Inc. is committed to making our website accessible to all users, including individuals with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C).

These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.

Accessibility Standards

WCAG 2.1 Level AA

We aim to meet all Level A and Level AA success criteria under the Web Content Accessibility Guidelines 2.1, the internationally recognized standard for web accessibility.

ADA Compliance

We are committed to compliance with Title III of the Americans with Disabilities Act (ADA) as it applies to websites and digital services accessible to the public.

Section 508

We work to align our digital content with Section 508 of the Rehabilitation Act, which requires federal agencies and contractors to make electronic information accessible.

Fair Housing Act

As a licensed property management company, we are committed to the Fair Housing Act and Equal Housing Opportunity principles. We provide reasonable accommodations for individuals with disabilities in all aspects of our services.

Accessibility Features

Keyboard Navigation

All interactive elements — navigation, forms, buttons, and links — are fully operable via keyboard without requiring a mouse.

Screen Reader Support

Our pages use semantic HTML, ARIA landmarks, and descriptive labels to support screen readers including NVDA, JAWS, VoiceOver, and TalkBack.

Color Contrast

Text and interactive elements meet or exceed the WCAG 2.1 AA minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text.

Resizable Text

Text can be resized up to 200% using browser controls without loss of content or functionality.

Alternative Text

All meaningful images include descriptive alternative text. Decorative images are marked to be ignored by assistive technologies.

Focus Indicators

Visible focus indicators are provided for all keyboard-navigable elements so users can always see where they are on the page.

Skip Navigation

A "Skip to main content" link is provided at the top of every page, allowing keyboard and screen reader users to bypass repetitive navigation.

Form Accessibility

All form fields include associated labels, error messages are clearly identified, and required fields are indicated both visually and programmatically.

Supported Assistive Technologies

Our website has been tested with the following assistive technologies and browser combinations:

  • NVDA with Firefox on Windows
  • JAWS with Chrome on Windows
  • VoiceOver with Safari on macOS and iOS
  • TalkBack with Chrome on Android
  • Keyboard-only navigation across all major browsers

Known Limitations

While we strive for full accessibility, some content may not yet fully conform to WCAG 2.1 Level AA. Known limitations include:

  • Some third-party embedded content (such as map iframes) may not fully meet our accessibility standards. We are working with vendors to address these gaps.

  • Certain PDF documents linked from this site may not be fully accessible. If you need an accessible version of any document, please contact us and we will provide an alternative format.

  • Some older content may not yet meet all accessibility criteria. We are actively reviewing and updating this content.

Reasonable Accommodations

North State Financial, Inc. is committed to providing reasonable accommodations to individuals with disabilities in connection with our property management services, rental applications, tenancy, and all other aspects of our business.

If you require a reasonable accommodation due to a disability — including an accommodation related to accessing our website or digital services — please contact us using the information below. We will respond promptly and work with you to meet your needs.

Feedback & Contact

We welcome your feedback on the accessibility of our website. If you experience any barriers, encounter content that is not accessible, or need assistance with any part of our site or services, please contact us:

Office Hours

Monday – Friday, 9:00 am – 5:00 pm

We aim to respond to accessibility feedback within 2 business days.

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